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Hi Amy, 

Yes we have arrived, landed yesterday in Cape Town and today went back to the "groove" at work.  I would like to thank you for your outstanding work and let you know how important your help and support has been to us in shaping the itinerary and terms of the trip of our lives.  It is really rare to find such a high level of customer service.  I would like to compliment you also on behalf of my boyfriend as we had an amazing time in Tibet. You have taken the time to assist us from the very beginning and went the extra mile in suggesting ideas for itinerary, providing tips on where to stay and what to do. You have also assisted us with all our crazy inquires,  worries and doubts about visa issuance and time frames on how to get it. The ability to handle that was also outstanding.  We were also very impressed with the excellent level of your English and had no problem at all during our communication, Thanks for everything you have done for us about our Tibet trip!!!   

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